Our Story

At Motek Jewelry, we've always been captivated by the art of jewelry. Our founder, inspired by his own family's legacy in the trade, instilled a deep appreciation for craftsmanship and design. We understand that true value lies not just in precious materials, but in the skill, dedication, and passion poured into each piece. This is the legacy we strive to uphold for our customers, past, present, and future.

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Continue reading to educate yourself with our wealth of knowledge & experience.

Welcome to Palo Alto

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Welcome to Palo Alto

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Welcome to Palo Alto

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Stuff You Should Know About Motek Jewelry

What Does A Jeweler Do?

I first experienced the allure of the jewelry and gem trade at a young age. My father opened a jewelry store and repair shop a few years before I was born, and my first job was inspecting jewelry in my fatherโ€™s store to see if any pieces needed touch ups or repairs. I remember the way my eyes popped and my jaw dropped the first time I held a parcel of diamonds and then a bar of gold and was told how much it was worth. Creating a piece of jewelry is not just drawing a pretty picture and gluing โ€œstonesโ€ to metal. I took professional courses on how to create, repair, and design jewelry.

- Bentzion

How Is Custom Jewelry Made?

First thing's firstย โ€“ we must clear up the difference between โ€œcustomโ€ and โ€œcostumeโ€ jewelry. Custom jewelry is planned out by a jewelry designer (think โ€œjewelry architectโ€) and is typically made of precious gems professionally set onto and into precious metals (gold & platinum). โ€œCostumeโ€ jewelry is made of rhinestones or semi-precious (think CZ) stones glued onto alloy metals and recreates the look of real jewelry. Custom jewelry can cost in the thousands to the hundreds of thousands whereas costume jewelry is typically a few dozen dollars, or a few hundred for the highest end pieces made with silver and CZ.

We can help you create your dream jewelry

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*Diamond Basics* - Need to enter answers

Key concepts and terms that you'll need to understand in order to buy diamonds the smart way.

Tell Me More About Diamonds (Earth + Lab Grown)

A good understanding of a product is essential in making the right choice when buying. Make sure that your choice of Earth or Lab grown diamonds aligns with your goals. here's some more info to help you make the right choice for you.

- Bentzion

*Gemstones, Earth and Lab Grown*

diamonds are not the only gem quality crystals that can be grown. Read on to learn more about the wide variety of gems that can be made to your specs at a fraction of the cost.

*Post Purchase Jewelry Care & Cleaning*

diamonds are not the only gem quality crystals that can be grown. Read on to learn more about the wide variety of gems that can be made to your specs at a fraction of the cost.

*Jewelry Insurance*

diamonds are not the only gem quality crystals that can be grown. Read on to learn more about the wide variety of gems that can be made to your specs at a fraction of the cost.

Motek Jewelry Warranty: Shop with Confidence

At Motek Jewelry, we take pride in the quality of our products and want you to be completely satisfied with your purchase. That's why we offer a comprehensive 1-year limited warranty on all jewelry pieces purchased within the US after January 1st, 2025.

What's Included:

  • Free Ring Sizing: If your ring doesn't fit quite right, don't worry! Motek Jewelry will resize it for you completely free of charge. (Except for full eternity rings).
  • Missing Stone Replacement: We understand that accidents happen. If a stone becomes loose or falls out, we'll gladly replace it for you. However, the cost of the new stone itself is not covered by the warranty.
  • Expert Repairs: Motek Jewelry offers complimentary repairs for any manufacturing defects or quality issues within the first year of purchase. This includes tightening prongs, polishing your jewelry, and rhodium plating (which helps to resist scratches).
  • Jewelry Inspection: Even after the first year, our team of skilled jewelers will happily inspect your piece for any issues. We'll repair any manufacturing defects at no additional cost. For repairs due to normal wear and tear, a fee will be determined after assessment.

What's Not Included:

  • Normal Wear and Tear: The warranty does not cover scratches, dents, stretched chains, misshapen bands, or cracked stones that occur through everyday use.
  • Lost or Stolen Items: Unfortunately, the warranty doesn't cover lost or stolen jewelry.
  • External Repairs: Any work performed by a jeweler outside of Motek Jewelry will void the warranty.

How to Get Help:

If you have any questions about your Motek Jewelry warranty or need to request a repair or resizing, simply contact our friendly customer care team through live chat or by emailing us at service@MyMotek.com. We're here to help!

For Your Peace of Mind:

For extended protection, you can also consider purchasing optional jewelry insurance through our 3rd party insurance partners. Learn more